What is the Parlor Perks™ Loyalty App?

The Parlor Perks Loyalty App is our way of saying "thank you" for being a loyal customer! With the app, you can earn points on every purchase, redeem rewards, and get access to exclusive offers and promotions. It’s your go-to for doughnuts, coffee, and more!
 

How does the loyalty program work?

It’s simple! Every time you make a purchase, you earn points. Once you’ve collected enough points, you can redeem them for tasty rewards like free doughnuts or coffee. The more you visit, the more rewards you unlock!

 

How do I sign up for Parlor Perks?

Download the Parlor Perks app from the App Store or Google Play. Once installed, create an account by providing your name, email, phone number, birthday, and your preferred Parlor Doughnuts location. That’s it – you’re ready to start earning points!!

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Which devices are compatible with the Parlor Perks app?

Our app is compatible with both iOS and Android devices. You can download it from the App Store for iPhone or from Google Play for Android.

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Are there any exclusions for earning points (like gift cards or catering orders)?

Points cannot be earned on gift card purchases, and certain promotions or discounts may not be eligible for points.

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​How many points do I earn per purchase?

You’ll earn 1 point for every $1 spent. Keep an eye out for special promotions where you can earn extra points!

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What happens if I forget to scan my app while making a purchase?

If you forget to scan your app while making a purchase, don't worry! You have 3 days from date of purchase to scan your receipt and receive your points.

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What happens to the points I earned on the previous loyalty program app?

Existing users migrating from our current loyalty program will receive an exchange rate of 15 points per punch earned on our legacy platform.

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How do I redeem my points for rewards?

Just open the app, head to the “Rewards” section, and select the reward you want to redeem. Show the reward at checkout, and enjoy!

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What rewards can I get with my points?

You can redeem points for delicious treats like free doughnuts, coffee, and other items. Check the app for the latest rewards available!

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Can I combine multiple rewards on a single purchase?

We currently allow one reward per transaction, but keep an eye out for special offers!

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Can I use the app to place orders?

Absolutely! You can browse the menu, place orders for pickup, and pay directly through the app for convenience.

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Does the app offer any special promotions or exclusive deals?

Yes! As a loyalty member, you’ll receive exclusive offers, early access to new products, and special promotions straight through the app.

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Is my payment information secure within the app?

Yes, we use the latest encryption and security measures to protect your payment details. Your information is safe with us.

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Can I link a credit/debit card for easier payments?

Yes! You can securely link a credit or debit card to your account for faster checkout.

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What if there’s an issue with a transaction?

If you experience any issues, please contact our customer support through the app, and we’ll be happy to assist you.

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Are there any special promotions for new app users?​

New members will receive a $5 Parlor Cash bonus upon successful enrollment, which can be redeemed within 30 days.

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Are there any birthday or special occasion rewards?

Yes! We love celebrating with you. Be sure to enter your birthday in your profile, and we’ll send you a special reward to enjoy!​​​​​​​